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Orders ship within 1 to 3 business days. Transit time is typically 5 to 8 business days within the Continental U.S., excluding Alaska and Hawaii. Larger items like cold plunges and infrared saunas may ship via freight carrier, and tracking details will be provided once your order is on its way.

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status directly through the carrier's website. If you have any trouble locating your tracking info, our team is happy to help.

We offer a return window on qualifying items so you can feel confident in your purchase. Please contact our support team for specific return eligibility and instructions, as requirements may vary for larger wellness equipment like saunas and cold plunges.

Exchanges are handled on a case-by-case basis depending on the product and its condition. Reach out to our team with your order number and the item you are interested in, and we will walk you through the process.

Power requirements vary by model. Some of our infrared saunas plug into a standard household outlet, while larger units may require a dedicated circuit. Detailed specifications are listed on each product page, and our team can help you determine what works best for your space.

Regular water changes, filtration upkeep, and occasional cleaning are key to keeping your cold plunge in top condition. Each unit comes with a care guide covering recommended maintenance schedules. Our support team can also answer specific questions about water treatment and filter replacement.

Sales tax, if applicable, is calculated and displayed at checkout.